PRIVACY POLICY

Effective Date: July 18, 2026

Bookkashmirhotels.com is a fully owned subsidiary platform of Ambraoleia Hospitality Private Limited, managed under the direction of Mr. Arvind Kumar Mishra (collectively referred to as the “Company”, “we”, “us”, or “our”). We are committed to protecting your personal data and ensuring transparency regarding how your information is collected, processed, and shared.

This Privacy Policy explains how we collect and handle your data when you visit our website, register an account, or book dynamic travel services through https://bookkashmirhotels.com (the “Site”).

1. WHO WE ARE

Our website address is: https://bookkashmirhotels.com.

We function as an online marketplace and intermediary travel platform facilitating verified accommodation bookings across Srinagar, Gulmarg, Pahalgam, Sonamarg, and other regions.

2. WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

In addition to standard system metrics, we collect specific information to fulfill your travel requests and maintain platform health.

A. Booking & Transactional Data (Core Travel Fulfillment)

When you place a booking or request a reservation quote, we collect comprehensive personal details necessary to securely execute your contract:

Identity Details: Full name, gender, age, and government-issued identification details (when explicitly required by regional security zones or properties).
Contact Details: Email address, mobile phone number, and physical billing address.
Travel Preferences: Check-in/check-out dates, room choices, dynamic property selections (hotels, houseboats, villas, etc.), and any special dietary or accessibility requests.
Financial Information: Payment card numbers, digital wallet data, or banking details processed securely through our authorized, PCI-DSS compliant third-party payment gateways.

B. Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to assist in automated spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to verify if you are using it. The Gravatar service privacy policy is available here: [https://automattic.com/privacy/](https://automattic.com/privacy/). Upon approval of your comment, your profile picture becomes visible to the public in the context of your comment.

C. Media

If you register as a property partner or upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images hosted on the website.

D. Cookies & Tracking Technologies

Comment Cookies: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies expire after one year.
Session & Login Cookies: If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we establish several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login persists for two weeks. If you log out of your account, the login cookies are removed.
Content Contribution Cookies: If you edit or publish an article or a property listing, an additional cookie will be saved in your browser. This cookie includes no personal data, simply indicates the post ID of the item you just edited, and expires after 1 day.

E. Embedded Content From Other Websites

Articles or listings on this site may include embedded content (e.g., videos, images, maps, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website directly.

These third-party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that specific external website.

3. WHO WE SHARE YOUR DATA WITH (THIRD-PARTY DISCLOSURES)

To successfully deliver our services, your information is shared under strict data-minimization boundaries with the following classes of recipients:

Property Partners & Suppliers: We share your name, contact information, booking timeline, and specific requests directly with the designated hotel, houseboat, villa, or resort operator you choose at checkout. This sharing is legally required to fulfill your booking order under the Indian Contract Act, 1872.
Payment Gateways: Financial transaction data is shared directly with regulatory-compliant banks and payment aggregators to process payments and prevent malicious fraud.
Corporate Sister Concerns & Affiliates: Data may be securely shared across Ambraoleia Hospitality Private Limited’s structural network to optimize regional travel booking operations and customer support.
System Operations (Password Resets): If you request a password reset, your structural IP address will be dynamically included in the automated reset email.
Regulatory Authorities: We may disclose personal data if required to do so by applicable Indian law, national security mandates, or court orders from competent judicial bodies.

4. HOW LONG WE RETAIN YOUR DATA

Public Interactions: If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
Registered Profiles: For users that register on our website, we store the personal information they provide in their user profile indefinitely. All users can view, edit, or delete their personal information at any time (except they cannot change their system username). Website administrators can also view and edit that information.
Booking Transaction Invoices: Financial transaction data and invoice metadata are securely archived for the minimum legal term mandated under Indian tax and corporate laws.

5. WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you have an account on this site, have left comments, or have booked travel through us, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

You can also request that we erase any personal data we hold about you. This does not include any data we are strictly obliged to retain for corporate administrative, mandatory tax, legal audit trail, or essential security purposes.

6. WHERE YOUR DATA IS SENT

Visitor comments and guest profile registration strings may be verified through an automated, third-party spam detection service located outside or inside India. Finalized booking manifests are securely transmitted via encrypted networks to our localized property fulfillment desks.

7. GOOGLE COMPLIANCE & RE-MARKETING DISCLOSURES

Google Ads & Analytics: We utilize Google Analytics and Google Ads remarketing cookies to optimize our marketing reach based on previous visits to our platform.
Consent Mode v2 Compliance: We respect your browser flags and choice mechanisms. You can choose to accept or decline advertising tracking through our cookie consent interface. No personalized advertisement tracking occurs unless programmatic user consent is captured.

8. GRIEVANCE OFFICER & CONTACT DATA

In compliance with the Information Technology Act, 2000 and rules made thereunder, any queries, data-access requests, or privacy grievances may be officially directed to the parent corporate deck of Ambraoleia Hospitality Private Limited, under the oversight of Director Arvind Kumar Mishra, via the formal support tools found on our official contact page.